The debate between ERP and best-of-breed is still very much alive in talent acquisition technology. In our latest survey, companies are two times more likely to invest in best-of-breed providers. These companies recognize that in many cases, best-of-breed solutions are able to provide both seamless integration and depth in functionality. These providers integrate (through an ecosystem or marketplace) with third-party providers such as background screening, assessment, and video interviewing providers, as well as existing HRIS providers. Aptitude’s research found that companies are 4 times more satisfied with a best-of-breed talent acquisition provider than a traditional ERP provider.
Below are three reasons why companies are considering best-of-breed over ERP: expertise, experience, and adoption.
- Expertise: Many best-of-breed solution providers are building expertise into their solutions. These providers understand how to help organizations navigate talent acquisition and have product roadmaps designed for talent acquisition functions. Some providers are demonstrating their deep domain expertise by helping companies improve diversity and inclusion, offering organizations capabilities such as anonymous screening, job description checkers, and bias detection initiatives. These providers are also providing scalability to help support clients as they grow. According to Aptitude’s research, 56% of companies are investing in providers that can demonstrate deep domain expertise in talent acquisition.
- Experience: Recruiters need an easy way to attract, recruit, and hire talent. If a technology provider is not solving that problem, they do not have a viable solution. Many legacy ERP solutions are too complicated. Best-of-breed technology providers need to make it simple and address the challenges they are facing. According to Aptitude’s research, companies using best-of-breed solutions are improving the experience for recruiters and candidates.
- Adoption: Less than 20% of companies view their ERP provider as a partner once a solution has been implemented. Companies need to look at not only how their provider will partner with them during implementation, but also throughout the course of their relationship.
We are about to kick-off our recruitment marketing research and this topic of best-of-breed vs. ERP is still a very relevant one as many providers looking at expanding both capabilities and services. We would love to hear your thoughts on this topic!