/Mollie Lombardi

About Mollie Lombardi

Mollie Lombardi is cofounder and CEO of Aptitude Research Partners, an independent, research-based analyst and advisory firm, focused on the new conversation required by changes in how technology is delivered and utilized by today’s organizations. Mollie has surveyed and interviewed thousands of organizations to understand how human capital management technology is enabling organizational success by improving efficiency, effectiveness and employee engagement. She has spoken around the globe to HR audiences on topics across the HCM spectrum, including learning and leadership development, employee engagement, assessments, workforce management, workforce planning and analytics, and the future of HR technology. She has authored over 100 research reports and papers, and her research has been featured in publications such as the Wall Street Journal, eLearning Magazine, CIO Magazine and other trade publications. Prior to Aptitude Research Partners Mollie was Vice President, Workforce Management at Brandon Hall Group and Vice President and Principle Analyst, Human Capital Management at Aberdeen Group.

A Platform for Change

Never fear, this is not a political post. It is, however, a look into our future as employers and employees. I had the opportunity to spend time with GuideSpark last week at their analyst day, and their innovations around communications, and the implications for today’s organizations were [...]

By | May 12th, 2016|Welcome|0 Comments

What We Have Here is a Failure to Communicate

  I had the opportunity last week to present the latest Aptitude Research findings on employee communication technology at GuideSpark’s Engage 2016 event. This research included data from over 350 organizations collected in February of this year. And it probably won’t surprise you to find out that [...]

Automation vs. Experience – What does your Technology Deliver?

There’s a reason we worry about Robots taking over our jobs. There are lots of things machines and software are so darn good at. Automation has made HCM processes – from scanning through resumes, to tracking performance over time, to issuing paychecks – faster, easier and more [...]

By | April 6th, 2016|Our Blog|0 Comments


The Request for Proposal (RFP) and its cousin the Request for Information (RFI) have long been the gold standard of technology procurement. But do they still make sense in this evolving technology world – particularly for human capital management? That’s the topic of our latest publication RIP, [...]

By | March 31st, 2016|Our Blog|0 Comments

Please Go Away. Often.

There is a travel agency near Harvard Square that for years had a sign out front that said “Please Go Away Often”. I always think about that sign whenever I am leaving for or returning from vacation. It’s important to go away, often. But it’s getting harder [...]

By | March 24th, 2016|Our Blog|0 Comments

Engagement – Delivered Just-in-Time

I’ve never particularly liked defining engagement in terms of personal happiness or filling a gap in someone’s soul. Sometimes being in an engaging work environment helps fulfill those needs. But what engagement really means to me as a business person is, are individuals – including myself – [...]

By | March 17th, 2016|Our Blog|0 Comments

The New Conversation

One of the founding principles here at Aptitude was the idea that there needed to be a new conversation around HCM technology. SaaS, mobile, social – all of these elements and more have not only changed how we deliver and consume technical functionality, but the role technology [...]

By | March 14th, 2016|Our Blog|0 Comments

Workforce Micromanagement – Don’t Be Creepy

I’m a fan of data. I proudly brand myself a data geek. And I love workforce management. I think tools that make us more efficient, while also helping us improve the experience of our staff and managers, that also help us gather data to improve business results, [...]

By | March 3rd, 2016|Our Blog, Workforce Management|0 Comments

Past, Present and Future – A Visit with Ceridian

I had the opportunity to attend Ceridian’s analyst day in Los Angeles last week. It was my first major analyst event of the calendar year, and it was good as always to catch up with old friends and colleagues, both in the analyst space and on the [...]

By | March 1st, 2016|Our Blog, Workforce Management|0 Comments

Absence Makes the Heart Grow Fonder – Unless It’s Your Workforce

In the afterglow of Valentine’s Day, this may seem like a sweet sentiment to those with absent loves. But when it comes to work, employers are anything but fond of absences. Estimates the cost of unplanned absence in the range of $80-$100 billion annually in the US. [...]

By | February 15th, 2016|Our Blog, Workforce Management|0 Comments